Press Release

Parts and Labor Costs Stabilize in First Quarter of 2023

Jun 14, 2023

Benchmarking Report from TMC and Decisiv Expands, Now Tracks 25 Separate Vehicle Systems

Washington — Today, American Trucking Associations’ Technology & Maintenance Council and Decisiv Inc., said that parts and labor expenses stabilized during the first quarter of 2023, according to data released in the latest Decisiv/TMC North American Service Event Benchmark Report.

“Fleets are weathering the impact of aging trucks and higher parts prices, and are addressing the need for technicians,” said Decisiv President and CEO Dick Hyatt. “The data that Decisiv collects and analyzes for the TMC Benchmark Report on Vehicle Maintenance Reporting Standard system level codes clearly indicates that service costs are more stable.”

While high prices for parts and higher wages for labor during the past year are unlikely to return to earlier levels, the latest Decisiv/TMC Benchmark Report — organized by Vehicle Maintenance Reporting Standard system level codes — shows a marked slowing of cost increases. Compared to the fourth quarter of last year those costs rose only 0.7 percent, a sizable drop when viewed against the more than 8 percent increase from one year earlier.

This recent report has been expanded to incorporate service activity reporting on the parts and labor costs for the top 25 VMRS system codes which account for more than 97 percent of the total service activity during the first quarter of 2023.

“The expansion from 10 VMRS systems to 25 will provide greater granularity in this important benchmarking report,” said TMC Executive Director Robert Braswell. “The Council’s fleet membership will benefit from this deeper dive into parts and labor cost analysis going forward.”

Between the fourth quarter of 2022 and the first quarter of this year, parts costs dropped by 0.4 percent and labor costs increased 2.3 percent, reflecting that new vehicles backordered for historically long periods are finally reaching end users. There is also a general decrease in mileage across all trucking segments, driven down by a reduction in freight volumes. According to data released monthly by ATA, on-highway truck tonnage continues to fall annually, and on a month-to-month basis.

“This expansion in VMRS cost reporting enabled by Decisiv SRM, for more than seven million assets and over 300,000 monthly maintenance and repair events, enables fleets to zero in on areas where they can continue to drive down service expenses with effective management practices,” Hyatt said.

The Decisiv/TMC North American Service Event Benchmark Reports are generated using data from the Decisiv SRM platform on service and repair events for more than 7 million commercial assets operating across the U.S. and Canada. The industry’s largest asset service management system is being used to manage a weekly average of 70,000 service events at nearly 5,000 locations.

ATA’s Technology & Maintenance Council issues the reports to its fleet members. The reports are organized based on the Council’s Vehicle Maintenance Reporting Standards sorted by VMRS-coded vehicle systems and geographic location.

TMC fleet members will receive the report electronically via email.  For more information on joining TMC, call (703) 838-1763 or visit


By providing leadership support and opportunities to collaborate, TMC helps members develop the industry’s best practices that address the critical truck technology and maintenance issues that have the greatest impact on truck fleets. For more than 60 years, TMC’s member-driven Recommended Maintenance and Engineering Practices have been setting the standards that help trucking companies specify and maintain their fleets more effectively. Follow TMC on Twitter, LinkedIn and Facebook.

Virginia-based Decisiv is the provider of the largest asset service management ecosystem for the commercial vehicle industry. The Decisiv Service Relationship Management (SRM) platform is the foundation for the nearly 5,000 service locations across North America that manage more than 4 million service and repair events for commercial vehicles annually. Through Decisiv’s SRM platform, dealers, service providers, manufacturers, and fleet and asset managers can communicate and collaborate during every service event. The SRM solution streamlines the entire asset service management process bringing all the necessary diagnostic, telematics and asset information together for all participants, and delivers it at the point of service. This level of connectivity and collaboration drives an unrivaled level of service performance and asset optimization that gets trucks back on the road faster so fleets see higher revenue per asset and lower costs. Service providers using SRM establish efficient communication, better controls, and increased productivity in service operations that enables them to become trusted partners to fleets. For manufacturers, SRM enhances the value of service networks and provides data and analytics to help develop more reliable and efficient commercial assets. For more information, visit