Press Release

TMC and FleetNet America Release Q1 Roadside Breakdown Benchmarks

Jun 05, 2018

Raleigh, North Carolina — American Trucking Associations’ Technology & Maintenance Council and FleetNet America, an ArcBest company, released the executive summary of their Truckload Vertical Benchmarking Study from the January – March quarter. There were some surprises in the data when compared to the inaugural October – December period.

The miles participating fleets ran between roadside breakdowns decreased 21% in the first quarter of 2018, indicating fleets were experiencing more unscheduled roadside repairs. Additionally, the impact of the most frequent repairs increased significantly. The top five Vehicle Maintenance Reporting Standard systems accounted for 58% of all repairs in the first quarter of 2018, compared to the top five systems representing only 37% of repairs in the fourth quarter of 2017.

“The study makes it clear that fleets can better control their maintenance expense provided they know where to focus the limited time their managers have to trouble shoot,” said Jim Buell, executive vice president of sales and marketing for FleetNet America.

The TMC/FleetNet Vertical Benchmarking Program is a new benefit for TMC members. In addition to the executive summary, which is available to TMC members, fleets that participate by sharing their data are provided an analytic tool that allows them to drill into their data, comparing it to the industry average.

“TMC exists to help our members run better, more profitable maintenance operations. Peer-to-peer benchmarking is an exciting step toward helping fleets do just that,” said TMC Executive Director Robert Braswell. “As more member fleets participate, this will become an even more powerful tool.”

Details of these results some of the best practices identified were shared during TMC’s Fleet Data Management & Cybersecurity Conference June 5-7 in Raleigh, North Carolina.

The program is a strategic collaboration between TMC/ATA and FleetNet America and is open to TMC fleet executive level members and FleetNet America customers. The analytics provided via the program will be cumulative and non-fleet specific. For information about the TMC/FleetNet Vertical Benchmarking Program, visit

FleetNet America® excels in vehicle maintenance and repair solutions for commercial and private fleets. We have The Skill and The Will® to change the direction of fleet maintenance by reducing downtime, providing data to help reduce maintenance events and delivering best-in-class preventive maintenance compliance at the lowest total cost.

ArcBest® (Nasdaq: ARCB) is a logistics company with creative problem solvers who have The Skill and the Will® to deliver integrated logistics solutions. At ArcBest, We'll Find a Way to deliver knowledge, expertise and a can-do attitude with every shipment and supply chain solution, household move or vehicle repair. For more information, visit

TMC is America's premier technical society for truck equipment technology and maintenance professionals. TMC features a diverse membership of equipment managers, service-dealers, owner-operators, industry suppliers and manufacturers, educators, academia and others that support the trucking industry. TMC member fleets represent the broad range of industry vocations, including truckload, less-than-truckload, municipal, private, on/off-highway, construction and other operations. Find out more about TMC online at

American Trucking Associations is the largest national trade association for the trucking industry. Through a federation of 50 affiliated state trucking associations and industry-related conferences and councils, ATA is the voice of the industry America depends on most to move our nation’s freight. Follow ATA on Twitter or FacebookTrucking Moves America Forward