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Decisiv Service Relationship Management Solutions Named ATA Featured Product


Contact: ATA Office of Public Affairs

May 13, 2016



Decisiv Service Relationship Management Solutions Named

ATA Featured Product


Arlington, Va. – Today, American Trucking Associations announced the Decisiv Service Relationship Management solution as an ATA Featured Product.


“The trucking industry is a capital-intensive marketplace and it becomes increasingly expensive if motor carriers aren’t investing in fleet maintenance management,” said ATA President and CEO Bill Graves. “It’s important to have systems in place like the Decisiv Service Relationship Management system that allow us to regularly maintain assets in order to be safe and efficient.”


The Decisiv Service Relationship Management (SRM) solution for commercial assets enables more effective management of service events to drive uptime, increase capital and operational efficiencies, reduce costs and improve decision-making. The cloud-based software offers real-time collaboration, communication and information access to fundamentally change the way service and repair events are tracked, managed and measured, ensuring accountability and visibility by unifying the entire service supply chain of fleets, service providers, dealers, call centers, telematics, internal business systems and applications, as well as OEMs.


“As an ATA Featured Product provider, Decisiv recognizes the importance of making fleet service and maintenance operations a more strategic focus and a competitive differentiator,” said Michael Riemer, vice president products and channel marketing at Decisiv, Inc. “With the communication, collaboration and data visibility capabilities of the Decisiv Service Relationship Management platform, motor carriers have the technology to manage service events more effectively and efficiently, to improve asset utilization by reducing downtime, and to lower costs. We are proud to be named an ATA Featured Product provider.”


To learn more about the ATA Featured Product program, visit www.atabusinesssolutions.com or call 866-821-3468.



Founded in 2001 and based in Glen Allen, Virginia, Decisiv is the world’s leading provider of Service Relationship Management (SRM) solutions for commercial assets in trucking and transportation, coach, construction, power generation, and other on- and off-highway, heavy-duty equipment markets. Decisiv’s cloud-based software, mobile applications and services enable enterprises, government entities, leasing and rental companies and service providers to more effectively manage, monitor and report on service and repair event interactions independent of asset type or service location. In the North American market, more than 1,200 fleets with 500,000 assets and greater than 3,000 service providers and thousands of roadside service and tow providers are using the Decisiv SRM platform to perform more than 350,000 inspections and manage over 2 million service events per year. For additional information, visit www.decisiv.com.


American Trucking Associations is the largest national trade association for the trucking industry. Through a federation of 50 affiliated state trucking associations and industry-related conferences and councils, ATA is the voice of the industry America depends on most to move our nation’s freight. Follow ATA on Twitter or on FacebookTrucking Moves America Forward.